Why should I choose Security Alert Systems over any other company?
A. Security Alert Systems is family owned and operated by local
Police Veteran with over 25 years of security systems experience. We can provide you with "State-of-the-Art"
equipment and 24/7 customer service at the best price. We are also trusted by the City of San Jose to protect
their Police Department, District Attorney's office, City Hall, San Jose International Airport, etc... (check "About Us" for a more detailed list).
Q. Why do I need my alarm system monitored 24 hous a day?
A. A monitored
alarm system is like having someone stand guard watching over and protecting your family and property 24
hours a day 365 days a year. If you are away from home, asleep, or on vacation--and your home is broken into
or a fire starts--our 24/7 Monitoring Center will immediately dispatch the appropriate authorities.
Q. What if I foget to turn on my alarm system and a fire breaks out or my home or business gets broken into--can
you still dispatch the Fire Department or Police?
A. The answers are Yes and No. If you leave your home or business
and forgot to turn on your system and a fire breaks out--the answer is YES. Your fire alarm is on 24 hours a day and
cannot be turned off. If a signal is recieved from your system to our Monitoring Center we will immediately dispatch the Fire
Department. If you forgot to turn on your system and your home or business is broken into--then the answer is NO.
However, you can call our Monitoring Center at any time during the day or night and have them remotely turn on your
system for you.
Q. If the electricity goes out at my home or business will I still have protection from fire and burglary?
A. Yes! Our Fire and Burglary systems have a battery backup system that
will operate at 100% efficiency--just as if the power was on. As the battery ages and needs replacement it will send a signal
to our Monitoring Center at which time you will be called by our Servce Department to schedule an appointment to
replace the battery.
Q. What if burglar were to cut my phone line would your Monitoring Center still be able to dispatch
A. Yes and No. If your alarm system were only connected to your phone line the answer is
NO! However, all our alarm systems have the capability of transmitting alarms without the use of a phone line.
Q. Can I use my alarm system while I am inside my home and still have protection?
A. Yes! Our alarm systems allow for area's or
zones of your home to be independantly turned off. Allowing you to move freely and safely in your house with full
Q. What kind of warranty will my alarm system come with?
A. We are so confident in our products and installation techniques
that we provide a life-time warranty on the Main Alarm Control Panel--the brains and the most expensive component of
your system. On all other devices there is a one year repacement warranty at no cost to you.
Q. If I have an alarm system installed in
my home will this qualify me for any discounts on my home owners insurance?
A. Yes. Most insurance companies offer a discount
for home and business. If the alarm system installed is monitored then the discount can be substantially larger.
Q. Do you offer any discounts?
A. Yes. We offer a variety of discounts.
If you are a Senior or a Member of AARP we offer a 15% discount on any of our installations and up to a 40% discount on monitoring.
We also have associations and several Credit Unions, Unions and Associations that offer substantial discounts--please
call for details.
cities does your company install and service?
A. We cover from Sacramento to San Francisco
to Monterey and every city in between. For sales, service and installations please call us for an estimate.